Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco 7931 Extension Mobility issue.

Dear Networkers,

I have CCM 6.0.1-3000-7 cluster installed (1 Publisher + 1 Subscriber).

All services are up and running. We have 4 x Cisco 7931 IP Phones. 8 different lines are assigned to each Cisco 7931 IP Phone and Extension Mobility is enabled on these IP Phones.

I have created 4 Device Profiles (Type 7931) and assigned 8 new Lignes to each Device Profile.

The issue is that when I login with Extension Mobility, Some lines of the Device Profile are not assigned. and we got the following Messsage : Line not assigned !

When i logout with Extension Mobility, all the 8 lines are assigned correctly th old values.

Can you please advise. It's really urgent.

Thanks in advance.

Best Regards.

2 REPLIES
Super Bronze

Re: Cisco 7931 Extension Mobility issue.

Hi

Sounds like you need to raise a TAC case.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Cisco 7931 Extension Mobility issue.

Hi

I did not open a TAAC case.

It sounded like a bug for me. I just upgraded the CCM CLuster from 6.0(1) to 6.1(2) and the issue was resolved.

Thanks.

466
Views
0
Helpful
2
Replies