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Community Member

Cisco 7941 began restarting about every 24 hours

Hi

Looking for places to look for a 7941 that reportedly restarts every 24 hours (approx).   

server is 7828H3-K9/BE Call Manager is 6.1.4

thanks

Craig

2 REPLIES
Cisco Employee

Cisco 7941 began restarting about every 24 hours

Look at the cause logged in the app logs from the server.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Cisco 7941 began restarting about every 24 hours

Found something   File Not Found : CTLFile.tlv 

NOT 12:31:08.092213 SECD: setSecMode: sec mode set to NONE (was NONE)

NOT 12:31:08.777920 SECD: clearSRSTList: cleared all SRST entries

ERR 12:31:08.801761 SECD: EROR:addSRST: ** no CTL, can't trust Config file

ERR 12:31:08.803093 SECD: EROR:handleAddEntityReq: add entity FAILED, SRST ip<172.16.0.2> dns certFile

WRN 12:31:09.062237 SECD: WARN:cancelCapfOp: CAPF not in use, user cancel ignored

NOT 12:31:09.063207 SECD: clearCapfList: CAPF table cleared

ERR 12:31:09.073473 SECD: EROR:addCapfEntry: phone has no CTL, can't use CAPF

NOT 12:31:09.118194 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #0 XmlCallAgentObject: IPv4-name=[172.16.0.10] IPv6-name=[] port=2000 priority=0

NOT 12:31:09.120608 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #1 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767

NOT 12:31:09.122735 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #2 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767

NOT 12:31:09.124905 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #3 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767

NOT 12:31:09.127000 JVM: Startup Module Loader|cip.cfg.r:? - CUCM in config file: #4 XmlCallAgentObject: IPv4-name=[] IPv6-name=[] port=0 priority=32767

ERR 12:31:09.132097 JVM: Startup Module Loader|cip.sec.CapfProperty:? - Failed to resolve Capf Ipv6 Address with hostname

NOT 12:31:09.136419 JVM: Startup Module Loader|cip.cfg.r:? - Config processConfigNoError() result code=CONFIG_FILE_NO_CHANGE

  not sure what that means though as I am but a novice

Message was edited by: Craig Niedringhaus

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