Cisco 7941 Cant Upgrade

[Luis Nunez Mejias]

Im trying to upgrade the firmware to a cisco ip telephone 7941 from version SCCP41.8-3-1S to SCCP41.9-2-3 but the prosess give me an error. at the end the display show "File not found SCCP41.9-2-3". I check that the firmware is install in the CUCM 7.1.3.

Regards

[iantra123]

Hi,

i my case, the phone can download the firmware, but after reseting, the phone cannot upgrade;

There is just a circle with a point in the left corner.

Regards,

Antra

[Risat]

Hi, Can you please share how you fixed the issue. I am facing the same issue. I uploaded the device pack which upgraded all the firmwares and then when i change the phone load in one of the phone, it tries to take the new firmware, but after a second or two it gives the error message 'file not found'.

[Aman Soi]

Hi Riyas,

Need to check whether the firmware is lying in same folder where sftp.exe is running.

Just create a folder and copy sftp software exe. Execute it and in the same folder copy firmware.

regds,

aman