Cisco 7941 phones not booting

[neethan16]

Hi Guys,

I got a RMA for my Cisco 7941, phones and did a factory setting. Now phones is showing "upgrading"  nothying moves forward and none of the key is active to any changes. if anybody support me to resolve this please.

Neethan

[paolo bevilacqua]

You need to connect the phones to a properly configured CM, CME, or TFTP server so they can compelte the upgrade

.

[neethan16]

Thanks, but the phones is now resetting after 5-10 second continuously....comeing as "Unprovisioned" ....

[andy.butler]

delete the entry for the phone in cucm and add it in again (do the factory reset again on the phone)

[Cyril Albert]

Seems the phone is running a SIP firmware.

Assign a DN to your phone or convert it to SCCP

Cyril

[paolo bevilacqua]

One year old thread, it's unlikely that the OP still waits for an answer..