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Cisco 7941 phones not booting

Hi Guys,


I got a RMA for my Cisco 7941, phones and did a factory setting. Now phones is showing "upgrading"  nothying moves forward and none of the key is active to any changes. if anybody support me to resolve this please.

Neethan

5 REPLIES
Hall of Fame Super Gold

Re: Cisco 7941 phones not booting

You need to connect the phones to a properly configured CM, CME, or TFTP server so they can compelte the upgrade

.

New Member

Re: Cisco 7941 phones not booting

Thanks, but the phones is now resetting after 5-10 second continuously....comeing as "Unprovisioned" ....

New Member

Re: Cisco 7941 phones not booting

delete the entry for the phone in cucm and add it in again (do the factory reset again on the phone)

New Member

Re: Cisco 7941 phones not booting

Seems the phone is running a SIP firmware.

Assign a DN to your phone or convert it to SCCP

Cyril

Hall of Fame Super Gold

Re: Cisco 7941 phones not booting

One year old thread, it's unlikely that the OP still waits for an answer..

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