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Cisco 7960 cutting off

Hi, I hace a CME and a Cisco 7960 at reception. The phone keeps on cutting of and I wonder what the problem is. I changed the cabling and switch ports but still the same. the amazing part is that the call cuts only on incomming calls and works well with outgoing calls. When I run some connectivity tests, this is what I get

Target IP address: 172.16.99.121

Repeat count [5]: 100

Datagram size [100]:

Timeout in seconds [2]:

Extended commands [n]:

Sweep range of sizes [n]:

Type escape sequence to abort.

Sending 100, 100-byte ICMP Echos to 172.16.99.121, timeout is 2 seconds:

!!!!!.!!!!!.!!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!!!!!.!!!!!.!!!!!.!!!!!

.!!!!!.!!!!!!!!!.!!!!!.!!!!!.!

Success rate is 85 percent (85/100), round-trip min/avg/max = 1/2/4 ms

I_to_I_Tech_CCME#tarc

I_to_I_Tech_CCME#trac

I_to_I_Tech_CCME#traceroute 172.16.99.121

Type escape sequence to abort.

Tracing the route to 172.16.99.121

1 172.16.99.121 8 msec * 0 msec

1 REPLY
Hall of Fame Super Gold

Re: Cisco 7960 cutting off

Hi, by design the ip phone doesn't respond to all pings.

Now for the calls "cut off", which FW do you have on the phone, and which exact IOS ?

The recommended FW is 7.2.T23 that is found exclusively within the zipfile called "CCME phoneloads" from CCO download.

Hope this helps, please rate post if it does!

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