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New Member

Cisco 7961 (SIP) and auto auto answer with headset only.

Hi,

I use Cisco 7961 in SIP version with headset.

How to configure phone to automatically answer calls but only when the Handset is active (only when the HEADSET LED is green).

At this moment, the phone automaticly answer a call on the Speaker too. 

Best regards,

Daniel

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2 REPLIES
VIP Super Bronze

Cisco 7961 (SIP) and auto auto answer with headset only.

Sorry, that's not how it works. If auto-answer is enabled on the Directory Number configuration page (you must specify headset or speakerphone) it will happen for every call to that DN. If you want only a subset of calls to be auto-answered then you can separate them out to different DNs (e.g. ACD calls auto-answer but direct/personal calls don't).

New Member

Cisco 7961 (SIP) and auto auto answer with headset only.

Where in the file mac.cnf I can define to automatically answer only by headset?

This is SIP version of phone.

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