07-30-2014 11:00 AM - edited 03-16-2019 11:34 PM
Hello.
I want to change locale on 7962 cisco ip phone. But no success( My config:
telephony-service
max-ephones 50
max-dn 50
ip source-address 10.1.5.254 port 2000
timeouts ringing 60
system message XXXX
cnf-file location flash:
cnf-file perphone
user-locale RU
time-zone 31
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
transfer-system full-consult
transfer-pattern 1....
transfer-pattern 9..
transfer-pattern 0.........
create cnf-files version-stamp 7960 Jul 30 2014 20:17:13
I have needed archive in my flash:
CME_3925e_R#sh flash | i CME
33 1597440 Jun 19 2014 14:39:44 +03:00 its/CME-locale-ru_RU-Russian-8.8.2.5.tar
as well as locale for 7962:
CME_3925e_R#sh flash | i mk
110 71306 Jul 30 2014 20:44:14 +03:00 its/mk-sccp.jar
369 71306 Jul 1 2014 11:53:48 +03:00 mk-sccp.jar
382 73504 Jul 1 2014 11:53:56 +03:00 mk-sip.jar
But if do debug tftp events, phone does even try to find any jar files((((
Jul 30 20:50:38.664 Ukraine: TFTP: Looking for CTLSEPDCA5F48791F7.tlv
Jul 30 20:50:38.792 Ukraine: TFTP: Looking for ITLSEPDCA5F48791F7.tlv
Jul 30 20:50:39.470 Ukraine: TFTP: Looking for SEPDCA5F48791F7.cnf.xml.sgn
Jul 30 20:50:39.470 Ukraine: TFTP: Opened flash0:/SEPDCA5F48791F7.cnf.xml.sgn, fd 4, size 1452 for process 484
Jul 30 20:50:39.472 Ukraine: TFTP: Finished flash0:/SEPDCA5F48791F7.cnf.xml.sgn, time 00:00:00 for process 484
I also noticed that there was no file with sgn extension, so I copied it from this binding created by CME itself:
CME_3925e_R#sh telephony-service tftp-bindings | i 91F
tftp-server flash:/its/vrf1/SEPDCA5F48791F7.cnf.xml alias SEPDCA5F48791F7.cnf.xml
But still English language((( Please help.
07-30-2014 11:56 AM
If the phone is asking for the file with sgn, it means the phone has a CTL or ITL installed. May want to delete them.
Might also want to do a "no create cnf-files" then "create cnf-files" under telephony-service then reset the phone and watch the TFTP debug again.
07-30-2014 02:04 PM
Recreating CNF files didnt help. And how can I delete CTL and ITL files? Factory reset?
07-30-2014 02:09 PM
Settings->Security Configuration->Trust List->Hit **#->Unlock->Erase. Factory reset would also do it.
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