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New Member

Cisco 8941 problems!

           Hi 

I'm facing a problem with cisco 8941 running with SIP. First it was connected to my CME with sccp; it's working; but without video, I have to configure it to work with SIP to get video.

here the sip configuration

voice register dn  8

number 100

allow watch

name TEST

label TEST

!

voice register pool  8

registration-timer max 720 min 660

busy-trigger-per-button 2

id mac XXXX.XXXX.XXXX

type 8941

number 1 dn 8

camera

video

!

I got this from the debug:

Aug 26 15:21:39.730: TFTP: Received ACK for block 7, socket_id 0x23499868

*Aug 26 15:21:39.730: TFTP: Sending block 8 (retry 0), len 161, socket_id 0x2349

9868

*Aug 26 15:21:39.734: TFTP: Received ACK for block 8, socket_id 0x23499868

*Aug 26 15:21:39.734: TFTP: Finished flash:/its/SEP8478ACEDD6F9.cnf.xml, time 00

:00:00 for process 113

*Aug 26 15:21:42.762: TFTP: Server request for port 45970, socket_id 0x23499868

for process 113

*Aug 26 15:21:42.762: TFTP: read request from host 192.168.2.46(45970) via Gigab

itEthernet0/0.200

*Aug 26 15:21:42.762: TFTP: Looking for SIP_User_Define_1/gb-sccp-sip.jar

*Aug 26 15:21:42.762: TFTP: Sending error 1 No such file

*Aug 26 15:21:43.090: TFTP: Server request for port 41388, socket_id 0x23499868

for process 113

*Aug 26 15:21:43.090: TFTP: read request from host 192.168.2.46(41388) via Gigab

itEthernet0/0.200

*Aug 26 15:21:43.090: TFTP: Looking for SIP_France/g3-tones.xml

*Aug 26 15:21:43.090: TFTP: Sending error 1 No such file

*Aug 26 15:27:41.502: TFTP: Server request for port 43284, socket_id 0x218DCC24

for process 30

*Aug 26 15:27:41.502: TFTP: read request from host 192.168.2.46(43284) via Gigab

itEthernet0/0.200

*Aug 26 15:27:41.502: TFTP: Looking for Desktops/640x480x24/List.xml

*Aug 26 15:27:41.502: TFTP: Sending error 1 No such file

PLEASE  HELP!!!!!!!

4 REPLIES
Hall of Fame Super Gold

Cisco 8941 problems!

What seems to be the problem?  Is the phone registering?

New Member

Cisco 8941 problems!

Thank you for your reply!

The phone is not registring!!

Hall of Fame Super Gold

Cisco 8941 problems!

On the router, enter this command "debug tftp events" and reboot the phone.

Once the phone has completely boot up, post the output to the command "sh cdp n D".  I want to see if the phone is getting a valid IP address.

I presume you've configured your router as the TFTP file server?

New Member

Cisco 8941 problems!

Hi

I already posted the debug tftp events.

the router is the tftp server.

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