Cisco 8961 - Immediate Divert not available when ringing
1- Go to Device > Device Settings > Feature Control Policy > Hit Add
2- Name it and on the Feature Control Section select Divert (Alerting)
and Divert (Connected) and enable them > Hit save
3- Go to Device > Device Settings > Common Phone Profile > Standard
Common Phone Profile > Select the Feature Control Policy that you created.
4- Go to Device > Phone > Select the phone and make sure that phone has
the Common Phone Profile selected > reset the phone.
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The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.