why this cisco 9971 hangs if it is ideal for a long...and however that fone can be pinged from the network and on switch with the command show cdp neighbors it show as IEEE PD only and not the cisco 9971....plz answer sir
Not sure what you mean by 9971 hangs... If you are refering to the screen turning off when the phone is idle, this is probably the power saving feature configured. Check this setting under Product Specific Configuration Layout in CUCM.
.....no no i didnt mean to say that ....as the power saving feature is differnt that can be defined from the cucm.....actuallly phone goes unregistered but in cisco switch it can be checked that its taking power (show power inline) as 15.4Watt and a IEEE PD .....instead Cisco 9971
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...