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New Member

cisco 9971 randomly wakes up and as though a linebutton is pressed

Hi all,

I have a Cisco 9971 that randomly wakes up and calls the Quickdial number on Linebutton 3 (sometimes also 4). It looks like the hardware thinks one of the buttons is pressed (or the touchpad in the region of these line buttons).

Does anybody have a similar problem and knows a solution? Is the hardware broken, or is it maybe caused by misscalibration? I first thought it had something todo with the temperature in the room (when I opend a windows) but now I think it happens all the time.

any help appreciated!

Till

1 REPLY
New Member

Re: cisco 9971 randomly wakes up and as though a linebutton is p

https://tools.cisco.com/bugsearch/bug/CSCuf13779/?referring_site=ss

Upgrade phone to any of the below load.

9.3(2)ES12

9.3(3)MN30 9.3(1)TST1.4

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