Does anyone know if the Cisco Agent Desktop can be installed with command line switches or some type of unattended install?
Really, it just needs a couple of parameters, including what needs to be installed and the server IP address. I can't find a cisco document that details the command line switches or the actual .exe that is pulled from the IPCC server though.
Be advised that current versions of CAD (CCX 5.x and 7.x) are standard MSI files. You can push CAD and CSD through whatever mechanism you choose after upgrading to those versions.
Two caveats though:
-During the upgrade you still must MANUALLY remove the old CAD software before installing or pushing the new version.
-The user running CAD must be a local administrator or have the "Always install with elevated privileges" permission assigned to them. CAD has an auto-update mechanism that requires this and cannot be disabled.
My answer from 2009 is still accurate. Cisco [Calabrio] has essentially stopped developing CAD except for bug fixes. All of the development effort has been moved to Finesse in hopes of getting ported over to CCX.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...