Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cisco Call Manager 9 ELM question

Hello everyone!

We start using ELM for Call Manager Licensing and I just can not understand they way it works. I am used to DLUs and can not undertand the new scheme

Just to make is clear:

We have

Enhanced (9.x) - Unified CM Available - 180 Installed

Does it mean we can register 180 IP phones?

And we also have

Used - 8, Required

What is meant by Required?

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Cisco Call Manager 9 ELM question

Hi,

Installed means Total licenses available : 180

Required means Used :8

Unsed means Left or available to be used.

can u share from ELM--monitoring ---Dashboard /License Usage[Chart View] .You need to check the license usage where u get InCompliance status.

regds,

aman

17 REPLIES
VIP Purple

Cisco Call Manager 9 ELM question

Hi,

I think u are using UCL Enhanced licences.180 means you can 180 devices are supported.

required means 180 are total/installed  , out of which 8 have been used or required and 172 should ne UNUSED.

can u share the snapshot of license ?

regds,

aman

New Member

Cisco Call Manager 9 ELM question

Yes, sure, here are the snapshots

Still not sure what Required is. Is it just used or we require any other licence?

VIP Purple

Cisco Call Manager 9 ELM question

Hi,

Installed means Total licenses available : 180

Required means Used :8

Unsed means Left or available to be used.

can u share from ELM--monitoring ---Dashboard /License Usage[Chart View] .You need to check the license usage where u get InCompliance status.

regds,

aman

New Member

Cisco Call Manager 9 ELM question

So, Total license 180 means I can register 180 devices?

Used: 8, but we have added 24 phones, why used is just 8?

The first screen shot is Dashboard /License Usage[Chart View] screenshot

Can you pls tell me what Unassigned Devices 24 means on the second screeshot?

And what is Enhanced, Basic and Essential?

Thank you!

Hall of Fame Super Silver

Cisco Call Manager 9 ELM question

No, CUCM 9 with ELM does not track devices directly it tracks users. With Enhanced UCL you can have a single device assigned with user (via device owner ID), with UCL Enhanced PLus 2 devices and with CUWL up to 10 devices.

Chris

New Member

Cisco Call Manager 9 ELM question

Did not really understand.. What is Device Owner ID?

Hall of Fame Super Silver

Cisco Call Manager 9 ELM question

Field on the phone config page. For proper license tracking you need to ensure you select the owner of the phone (user) in that field. Otherwise all phones depending on a model will either be tracked and Essential, Basic or Enhanced users.

HTH,

Chris

New Member

Cisco Call Manager 9 ELM question

Ok, got that. This is it says Unassigned devices 24 - it means 24 phones are registered but were not assigned a user ID. Thanks!

If we dont utilize users, and as I can see we have 180 licenses, how many phones can we register?

VIP Purple

Cisco Call Manager 9 ELM question

Hi,

Just refer slide 9 of attached link. [+5] to Mr. Chris.

https://communities.cisco.com/docs/DOC-33631

regds,

aman

New Member

Cisco Call Manager 9 ELM question

Sorry, I am not authorized to that page

New Member

Re: Cisco Call Manager 9 ELM question

       

Hall of Fame Super Silver

Cisco Call Manager 9 ELM question

New Member

Cisco Call Manager 9 ELM question

Yes, it did not really helped..

New Member

Re: Cisco Call Manager 9 ELM question

Ok,  Enhanced, Basic and Essential are types of phones, I got that

Still not sure about Unassigned Devices and these 2 questions

So, Total license 180 means I can register 180 devices?

Used: 8, but we have added 24 phones, why used is just 8?

Thank you for your prompt replies!

VIP Purple

Re: Cisco Call Manager 9 ELM question

Hi ,

please find attached.

regds,

aman

New Member

Re: Cisco Call Manager 9 ELM question

Ok, Thank you, it makes more sence now.. But anyway, according to the snapshot below, we have 180 of some licence with 18 required. What does these numbers mean? Does it mean that I can register 180 up to Enhanced type IP phones? (including Basic and Essential?) And what does 18, 21 and 9 mean? Number of users I need to register for those phones? 

Hall of Fame Super Silver

Re: Cisco Call Manager 9 ELM question

It means you are entitled to 180Enhanced UCSL users (users with up to 2 devices), you have 18 such users currently provisioned and 132 still available. This does not mean you can have 180 such devices, it means you can have 180 users with 2 devices such as phone or softphone assigned to them or any 79XX, 89XX, 99XX phones.

The 21 and 9 are basic (69XX phone) and essential (3905, 6901 phone), since you don't have any of these licenses, they are being borrowed from the upper tier.

HTH,

Chris

408
Views
5
Helpful
17
Replies