Cisco Call Manager 9 ELM question

[fgasimzade]

Hello everyone!

We start using ELM for Call Manager Licensing and I just can not understand they way it works. I am used to DLUs and can not undertand the new scheme

Just to make is clear:

We have

Enhanced (9.x) - Unified CM Available - 180 Installed

Does it mean we can register 180 IP phones?

And we also have

Used - 8, Required

What is meant by Required?

Thank you!

[Aman Soi]

Hi,

I think u are using UCL Enhanced licences.180 means you can 180 devices are supported.

required means 180 are total/installed  , out of which 8 have been used or required and 172 should ne UNUSED.

can u share the snapshot of license ?

regds,

aman

[fgasimzade]

Yes, sure, here are the snapshots

Still not sure what Required is. Is it just used or we require any other licence?

[Aman Soi · Accepted solution]

Hi,

Installed means Total licenses available : 180

Required means Used :8

Unsed means Left or available to be used.

can u share from ELM--monitoring ---Dashboard /License Usage[Chart View] .You need to check the license usage where u get InCompliance status.

regds,

aman

[fgasimzade]

So, Total license 180 means I can register 180 devices?

Used: 8, but we have added 24 phones, why used is just 8?

The first screen shot is Dashboard /License Usage[Chart View] screenshot

Can you pls tell me what Unassigned Devices 24 means on the second screeshot?

And what is Enhanced, Basic and Essential?

Thank you!

[Chris Deren]

No, CUCM 9 with ELM does not track devices directly it tracks users. With Enhanced UCL you can have a single device assigned with user (via device owner ID), with UCL Enhanced PLus 2 devices and with CUWL up to 10 devices.

Chris

[fgasimzade]

Did not really understand.. What is Device Owner ID?

[Chris Deren]

Field on the phone config page. For proper license tracking you need to ensure you select the owner of the phone (user) in that field. Otherwise all phones depending on a model will either be tracked and Essential, Basic or Enhanced users.

HTH,

Chris

[fgasimzade]

Ok, got that. This is it says Unassigned devices 24 - it means 24 phones are registered but were not assigned a user ID. Thanks!

If we dont utilize users, and as I can see we have 180 licenses, how many phones can we register?

[Aman Soi]

Hi,

Just refer slide 9 of attached link. [+5] to Mr. Chris.

https://communities.cisco.com/docs/DOC-33631

regds,

aman

[fgasimzade]

Sorry, I am not authorized to that page

[fgasimzade]

       

[Chris Deren]

Did you read the ELM user guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_011.html

HTH,

Chris

[fgasimzade]

Yes, it did not really helped..

[fgasimzade]

Ok,  Enhanced, Basic and Essential are types of phones, I got that

Still not sure about Unassigned Devices and these 2 questions

So, Total license 180 means I can register 180 devices?

Used: 8, but we have added 24 phones, why used is just 8?

Thank you for your prompt replies!