Hi, im having a few issues with Cisco CallManager Attendant Console on CCM7. Individual numbers work ok no problems. I need to set this up now in a live enviroment with 2 phones/PC's.
I have set a "Line Group" a "Hunt List" and a "Hunt Pilot" and added the two phone numbers to this, and when calling the hunt pilot this works ok, so now i created a "Pilot Point" for this, there is already one created called ACpilot so i created a new one as i think this one is been used for another site we have. I created it and added a line to it, added the two numbers to the "Hunt Group Member Information" is this correct ? when i call it i just get music on hold, and no phones ring ? It wont let me add my hunt pilot number here so what is the purpose of the number on the pilot point line ? What am i missing ?
Thanks, I have read this but there is parts maybe i dont understand. If i look in PilotPoints then i see one called ACPilot i beleive this is been used at one of our other sites, yet if i look in Service parms i see JTAPI username as "ac", i created a new one called say SITE1 so how does this link to JTAPI username ? if you have multiple pilot points.
I cant see if i need to use the current one or create a new PilotPoint, i created a new one but its not working, still trying to read again to see if i have missed anything obvious.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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