I make an video call from a CIsco IP 9971 to an Cisco Cius. Call established, both can speak an hear. At the 9971 I can see the video, at the Cius the video is shortly appearing and the going down. At display message appears like this: "phone process phone.cisco.com unexpected ended. Please try it again."
But the call is still established. Both can hear and speak and at the 9971 I still see the video from Cius camera. CUCM is a 8.6.2
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...