I've started looking at this app for CUCM 6 and am wondering if anyone else can shed some light on an issue I'm having. My impression from what I've read is that click-to-call is able to forward digits from Outlook and IE so that you don't have to manually type them in. Is there a key press or something that I have to do to have the number dialed out of an Outlook contact?
You need a 'CTI enabled' Call Manager user account along with the Cisco Telephony Service Provider (TSP)software. Install the TSP software on the Computer that has Microsoft Outlook Client and configure with the 'CTI enabled' user account.
Once completed, you will be able to open a contact in Microsoft outlook, Click on the contact number and the associated IP phone will dial the number listed in the contact.
There is a document somewhere on Cisco's site :-) that shows how to configure this in further details.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
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