This little widget is a great tool with our new VoIP UCM 7.0 except for one thing. I can't get it to work with Outlook 2007. It works fine in IE, Excel and Word. I just right click on the number and place a call.
If I go to the contact name in Outlook and right click on the number then go to call Contact... it uses the default Outlook protocol to place the call and not Click to call.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...