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Cisco Contact Center Express

Dear all,

We're just planning to install Cisco UCCX (maybe 8.5). So could you guys please tell me what is the compatible version of CUCM for UCCX 8.5. And is that possible to install UCCX only (without any CUCM server).

  • IP Telephony
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Silver

Cisco Contact Center Express

You must use CUCM with this solution...

Compatibility matrix list where you can find everything:

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

BR,

Dragan

HTH, Dragan
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