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New Member

Cisco CTIOS Cannot log in - timeout error

Hi,

We have about around 15 phones that we cannot logon to through Cisco CTIOS. We are getting a timeout error. I am also seeing errors in the log that says "ERROR - No AgentInstrument provided in SYS_INSTRUMENT_OUT_OF/BACK

_IN_SERVICE and a connection reset by peer error. Can anyone help me?

Thanks

2 REPLIES
New Member

Re: Cisco CTIOS Cannot log in - timeout error

The issue got resolved after restarting the  call manager services as well as all the ICM services.

Hope it might help somebody in the future...

Goodluck

New Member

Re: Cisco CTIOS Cannot log in - timeout error

Also you can remove them and add them again to the Jtapi user ...

Hope this help

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