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Cisco Desktop Agent

Hi

I wanted to know if anyone has seen this error before, I only have this problem when i create  an extension for a new user.

Any help that you could give would be greatly appreciated and thanks in advance and have a great day.

1 ACCEPTED SOLUTION

Accepted Solutions

Cisco Desktop Agent

Hi,

I would do exacty what the error messages implies I'd try to put the new phone under the list of controlled devices of the RM JTAPI provider user.  This should be an application user.

Thanks!
Christos

1 REPLY

Cisco Desktop Agent

Hi,

I would do exacty what the error messages implies I'd try to put the new phone under the list of controlled devices of the RM JTAPI provider user.  This should be an application user.

Thanks!
Christos

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