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Cisco Employee

Cisco Dir Sync not restarting through GUI -- Unity Connection

Problem :

+++ Cisco Dir Sync not restarting through GUI 

+++  8.5.1ES102.15900-102 / Unity Connection

+++  Seem to be facing a bug scenario : CSCts52947

Issue : No workaround seems to be mentioned in the Bug description . Can some one please assist on how can we get going on restarting the service through GUI -- what are the steps we can check.

Thanks.

Whatever level you reach getting better never stops -- Sachin Tendulkar       

Whatever level you reach getting better never stops -- Sachin Tendulkar
7 REPLIES
Hall of Fame Super Red

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Abhishek,

Hope all is well buddy

The workaround;

Workaround:

Deactivate the service from Service Activation and reactivate it.

this is different than a restart & should work for you.

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

Cisco Employee

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Rob,

Me doing good -- what is keeping you busy ?

Thanks for this important info -- did not know the difference -- let me try and update.

Whatever level you reach getting better never stops -- Sachin Tendulkar

Whatever level you reach getting better never stops -- Sachin Tendulkar
Cisco Employee

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Rob,

Needed to confirm on one more front -- since we are deactivating it for once -- what would be the repercussions of the same -- in terms of the LDAP syncing -- and other related syncing features.

Thanks.

Whatever level you reach getting better never stops -- Sachin Tendulkar

Whatever level you reach getting better never stops -- Sachin Tendulkar
Cisco Employee

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Rob,

Would it be possible for you to update this discussion in a couple of minutes by any chance -- the clients are in for a big change in the next couple of hours on their unity connection

Thanks.

Whatever level you reach getting better never stops -- Sachin Tendulkar
Hall of Fame Super Red

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Abhishek,

Sorry my friend I had left work for the day by the time

you responded

I hope you got this fixed up by now.

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

Cisco Employee

Re: Cisco Dir Sync not restarting through GUI -- Unity Connectio

No Rob...

Waiting for your valuebale response yet on the reprecussions -- the changes got postponed 

Whatever level you reach getting better never stops -- Sachin Tendulkar

Whatever level you reach getting better never stops -- Sachin Tendulkar
Hall of Fame Super Red

Cisco Dir Sync not restarting through GUI -- Unity Connection

Hi Abhishek,

I wouldn't think this should cause any issue as you will just deactivate

wait 1 or 2 minutes and then reactivate

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

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