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New Member

cisco extension mobility + cisco 7821

cucm 8.6.2

7821 latest firmware - sip78xx.10-2-1-12

Trying to enable EM on this phone. Subscribe to EM service, check box "Enable Extension Mobility" in phone configuration, restart phone... and couldn't find EM service in menu.

When press Application button there are only:

1 Prefereces

2 Accessories

3 Phone information

4 Admin settings

 

On other phones (7911, 7942) EM works fine. 

 

Any help?

1 REPLY
New Member

upd. there is no even "Call

upd. there is no even "Call History" option in menu.

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