05-15-2018 02:30 PM - edited 03-17-2019 12:49 PM
We have a paging system not working. The setup is like this:
SCCP phone-----CUCM-----SIP trunk------gateway 3845----FXO port 0/2/3---Paging system
So our tech uses a butt set (basically a POTS phone) to connect to gateway FXO port, and the paging system. No dial tone heard in both test.
Finally we found the cable is disconnected between Cisco gateway (with FXO port) and paging system.
when the system is working, from the debug (debug vpm) we found the dial tone is expected from paging system by Cisco gateway, so I assume the dial tone is provided by paging system:
May 15 21:02:48 UTC: htsp_process_event: [0/2/3, FXOLS_WAIT_DIAL_TONE, E_DSP_SIG_0110]fxols_disc_clear
May 15 21:02:48 UTC: htsp_timer_stop2
May 15 21:02:48 UTC: htsp_process_event: [0/2/3, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER]fxols_wait_dial_timer htsp_dial
May 15 21:02:48 UTC: htsp_process_event: [0/2/3, FXOLS_WAIT_DIAL_DONE, E_DSP_DIALING_DONE]fxols_wait_dial_done htsp_progress
May 15 21:02:48 UTC: htsp_timer - 350 msec
May 15 21:02:48 UTC: htsp_call_bridged invoked
my question is:
why when butt set connected to paging system, there is no dial tone heard? In which case the paging system will provide dial tone?
05-15-2018 04:42 PM
Can you please provide the exact paging system and exact paging system device you are interfacing with.
05-15-2018 04:45 PM
You will never get dial tone for the FXO port on the cisco gateway, this interface while labeled fxo is truely just where you plug in an FXO port so voltage would come from the carrier in this instance. You would get dial tone if you plug into a FXS port, also just a silly question you know your butt set is good right?
05-16-2018 04:27 AM
Set the port as MGCP at the gateway. Build xlation with the attendant DN of the FXO port. Cross connect FXO to T/R of page adapter. Make sure signaling is loop. User dials xlation it will open talk path to page adapter. If you have zones you may need to insert another
digit.
05-16-2018 05:54 AM
05-16-2018 07:03 AM - edited 05-16-2018 07:15 AM
So I 100 percent have used a butt set to test and dial into zones to test. You don’t need mgcp and if there are zones you need to trigger I typically just a strip before . and send the zone in paving number
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