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Cisco IAD - users hear dtmf tones while talking

Users users hear dtmf tones while talking why this can happen ? The company has a pbx and it is connected to cisco IAD with PRI line, and this IAD goes to service provider with IP. Any idea ?

Regards.

3 REPLIES
Hall of Fame Super Gold

Re: Cisco IAD - users hear dtmf tones while talking

If you can prove the tones are sent by the network (unlikely(, you should complain to the SP that owns the IAD and gives service.

Cisco Employee

Re: Cisco IAD - users hear dtmf tones while talking

Depending on what verison is running on that IAD, they could be hitting this:

CSCsd92242

Gateway erroneously detects DTMF during speech

-Steve

Hall of Fame Super Gold

Re: Cisco IAD - users hear dtmf tones while talking

CSCsd92242

Gateway erroneously detects DTMF during speech

May be not, detect" and "play" are different things. Unless the "detect" happens at some remote VG.

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