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Cisco IP Conference Station 7937

I want to know how many maximum numbers of conferences I can make using the above phone? I have call manager express (UC560 Phone system). I am trying to add 3 outside numbers to do the conference but it is not allowing me. I can only add two outside numbers for the conference (including me 3). Want to know are there any settings to increase the number of conferences or this is the maximum.

Below are the settings for the phone:

ephone 28

device-security-mode none

mac-address 0004.F2EB.8EA5

type 7937

button 1:115

9 REPLIES

Cisco IP Conference Station 7937

Hi Muhammad,

1. For Ad-Hoc conferencing, please make sure you have the phone configured as Octo-Line and not Dual-Line, this way you can have up to 8 active participants, otherwise if you want more then use Meet-Me

2. Make sure the UC has conferencing enabled so the 7937 can be fully used

Also please refer the below thread on the same topic,

https://supportforums.cisco.com/thread/2124011

Hope it helps.

Anand

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New Member

Cisco IP Conference Station 7937

Dear Anchoudh,

Thank you very much for the reply. Could you please let me know how to check whether the phone is configured in as Octo-Line and not Dual-Line. Also how to check that UC has conferencing enabled.

Asking this because I am very new to UC560.

Regards.

Cisco IP Conference Station 7937

Hi Muhammad,

Octal line or Dual Line is defined under the ephone-dn for each ephone.

Regarding Conferencing refer the below link,

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version3_1/administration_guide/cca_31_sbcs_admin_guide.pdf

Hope it helps.

Anand

Please rate helpful posts by clicking on the stars below the right answer !!

New Member

Cisco IP Conference Station 7937

Dear Anchoudh,

This is my configuration for the phone:

ephone-dn  115  dual-line

number 115 secondary 0xxxxxxxx no-reg primary

pickup-group 1

label Board Room Conference Phone

description 115

name Board Room Conference Phone

call-forward noan 0 timeout 15

corlist incoming user-international

corlist outgoing call-local

Shall I simply go into conf t mode and delete this:

no ephone-dn 115 dual-line

and create a new one:

ephone-dn 115 octo-line

number 115 secondary 0xxxxxxxx no-reg primary

pickup-group 1

label Board Room Conference Phone

description 115

name Board Room Conference Phone

call-forward noan 0 timeout 15

corlist incoming user-international

corlist outgoing call-local

Will it work?

Cisco IP Conference Station 7937

Hi,

Yes, please try that and see if it works.

Thanks,

Anand

New Member

Cisco IP Conference Station 7937

Dear Anchoudh,

I tired that. The commands work fine but the phone stopped working. I mean I cannot dial a number using the conference phone.

New Member

Cisco IP Conference Station 7937

Oh Sorry I have to add this "button 1:115" in the ephone:

ephone  28

device-security-mode none

mac-address 0004.F2EB.8EA5

type 7937

New Member

Cisco IP Conference Station 7937

Dear Anchoudh,

It is working and I can dial 3 or more extensions at one time. But a small problem I facing. Somehow I cannot join them. Whenever I push the Confrn softkey, it asks me to add a new participant’s phone number. I don’t know what is missing I should have a button to join them.

Could you please let me know if I am missing anything?

Cisco IP Conference Station 7937

Hi Muhammad,

Please see if you have the below requirements met,

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version3_1/release/Notes/cca_3_1_relnotes.pdf

Also could you please clarify what types of numbers (PSTN, VOIP, Mobile) are you trying to join in the above scenario?

Hope it helps.

Anand

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