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Community Member

Cisco IP Phone 7962G - Headset Plantronics H51

Hi,

I´m trying install the headset H51 on Cisco IP Phone 7962G, but it´s not working. I connected the RJ-11 on the headset port, but it is mute. What do i need for this work ?

Best regards,

Leandro Ottoni

2 REPLIES
Hall of Fame Super Red

Cisco IP Phone 7962G - Headset Plantronics H51

Hi Leandro,

The one part you need which is required for all "corded" Plantronics Headsets

(to go from Headset Jack on Cisco phones to the "Quick Disconnect" on Headset) is;

Part#Amp-26716-01

Without this cord they will never work

Cheers!

Rob

"May your heart always be joyful
And may your song always be sung
May you stay forever young " 

- Dylan

Community Member

Cisco IP Phone 7962G - Headset Plantronics H51

Understood.

Thank you for feedback.

Best regards,

Leandro Ottoni.

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