Cisco IP Phone 7965G single button softkey like night service question
We are newbie in Cisco IP Telephony solution. We have two MCS7825 (CUCM 8.5.1), Cisco IP Phone 6821, 7945 and 7965.
Cisco IP Phone 6921 for staff, 7945 for management and 7965 for operator/receptionist.
On existing traditional PABX, analog phone for Operator have one button that act like night services.
- If operator have go for lunch, he/she will press button on their phone. After press button all incoming call from PSTN that destined to operator phone will be automatically redirect to another extension. After operator has finish lunch, he/she will press again button and after press button all incoming call from PSTN will back to operator phone.
- After office hour before operator go home, he/she will press again this button and after that all incoming call from PSTN will be redirect to another extension
What configuration that we must use on CUCM to make one button softkey on Cisco IP Phone 7965 do like night service mode on existing traditional PABX?
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