I registered my cisco ip phone 9971 to my CUCM 9.1.2. I can use the phone to make internal calls but i can't dial local and long distance. i checked my partition ok i even removed the 9971 and replaced it with a 7941 i didn't have any issue i found out 9971 is supporting only SIP. Any help with this ?
I had a similar issue. We discovered that the phone was causing our PRI to send the call as a digital call instead of a voice call and the provider was rejecting it. This can be confirmed with a 'debug isdn q931' on the router.
To resolve it, we went into the voice-port and put in the following command:
voice-port 0/0:23 bearer-cap 3100hz
This forced all calls to go out as voice and everything started working.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4