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New Member

Cisco IP Phone display- permanent line

How to get a permanent line on the text lable in a Cisco IP Phone and your  current options area as shown in the attached picture ?IP Phone Display.PNG.

Appreciate your response.

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7 REPLIES

Cisco IP Phone display- permanent line

Hi.

It should be the default behaviour in CUCM if you fill the "line text label" field

In CME you can use "System Message" under telephony service configuration to add " Your Current Options" message.

HTH

Regards

Carlo

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New Member

Re: Cisco IP Phone display- permanent line

I was referring the permanent shaded line  behind the 'line text label' area of the phone.

Similar is also noticed in the  'your current options' layout

Environment is CUCM  9.X

Re: Cisco IP Phone display- permanent line

You can check this thread...

https://supportforums.cisco.com/message/4157036#4157036

And the complication after changing parameter "Your Current Option"

https://supportforums.cisco.com/thread/2091418

Thanks

Manish

New Member

Re: Cisco IP Phone display- permanent line

Hi  manish,

I  need to push the light shaded colour behind the line text label and your current options area of the Cisco IP PHone. 

If there is a line active or text entered whole area is darker. see picture for additional information.

Re: Cisco IP Phone display- permanent line

Hi.

Have you filled the "Line Text" value under IP Phone's Directory number configuration page?

What is the ip phone firmware version?

Let usknow

Regards

Carlo

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"The more you help the more you learn"

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New Member

Re: Cisco IP Phone display- permanent line

We have had this same issue with our phones.

We had to upgrade the firmware for the phones.

If it is currently BELOW 8.5, you must upgrade to 8.5 first, then, to 9.x...

Upgrade to 8.5+ will eliminate this silly line.

What is the firmware/Active Load you are running on the phone?

CUCM-firmware.png

New Member

Re: Cisco IP Phone display- permanent line

Customer needs the line shade behind the text area...

I moved the enviornment from 6.X to  9.X and this feature used/seen by them is no longer avaialble in new version

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