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New Member

Cisco IP Phone issue

Hi,

I have Cisco CCME network installed with Cisco IP Phone 7940, 7936 and 7912. It is working fine. Recently, I bought a Cisco IP Phone 7911 due to 7912 obsolete and having problem using 7911 phone on my VOIP network.

I have tried to upload 7911 firmware to CCME router but still not working. I am not able to find 7911 from command telephony-service

load 7911 SCCP11.8-3-1S

So, I used 7910 for this.

Pls advise!

Thanks!

BR,

Khor

2 REPLIES
Hall of Fame Super Gold

Re: Cisco IP Phone issue

Hi,

please leave alone the GUI that is not good for this job.

Now, have you configured "tftp-server

After that, check "term mon" and "debug tftp event" to check the upgrade process.

Hope this helps, please rate post if it does!

New Member

Re: Cisco IP Phone issue

What version of CME are you running?

Support for the 7911 was not added until CME4.x I believe.

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