I need some help here. I am trying to solve a scenario. I have two cisco 7961 phones sharing the same line. This means that when a call comes in on the line both phones ring at the same time, and whichever phone is picked up first gets the call.
The trouble is I am trying to find a way to get the phones to ring individually. Say for example, a call comes in and just one phone rings and the other remains silent. Then when another call comes in the other phone will ring and the previous one will remain silent.
This is similar to what happens in a line group when the ringing is "distribution algorithm" is set to circular.
My question is, is there a way to do this without the use of a hunt group involving 2 phones sharing the same line?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...