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Cisco Jabber and Call Recording

Hello Colleagues

I need your help with regard to the following issue that i have:

How could i make call-record for users configured with cisco jabber on cucm 8.6??. The idea is use active recording fot both phones: hardphone and softphone (jabber).

I understood for some experts in ip telephony that it is not actually supported for jabber, working just for ip communicator in the case of softphones.

I would appreciate your help if there is a workaround or solutions for this.

Thanks,

Alexis

1 REPLY

Cisco Jabber and Call Recording

Hi Alexis

Did you manage to find a way to Record calls to Jabber Clients.

I'm using Telstrat Engage Recording and I dont see Buil in Bridge option on CSF Device.

Regards

shameer

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