06-05-2012 12:28 AM - edited 03-16-2019 11:30 AM
Hi
I have Cisco Jabber for windows 9.0.1 with CUPS and CUCM 8.6
When I right click contact I dont see Call/Video Call option.
I see only "Chat" option.
Configuration is done properly and integrated with LDAP. Still cant understand what is this issue ?
Rgds
Rajesh
07-19-2012 11:14 AM
For Voice Call issue:
From de CUPS Administration Application-->Cisco Jabber
You must configure the CTI Gateway Server and CTI Gateway Profile
Regards
Miguel
09-19-2012 01:08 PM
Hi Miguel.
I have a CUPS 8.5 and the "Application >> Cisco Jabber" option not show.
I attach the screen shots of the Application menu and the CUPS about.
Thanks a lot.
Ernesto
08-15-2012 08:28 AM
I too am having the same issue, however, my only happens after I shut the jabber client down and then re-launch. When I first add a contact everything is fine, but after an exit and re-launch I do not have the option to call when I select a contact. I have verified that my CTI gateway and profile are setup. Any ideas?
09-18-2012 05:40 AM
jabber-config.xml script needs to be uploaded on CUPS to resolve this isse.
Rgds
Rajesh
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide