06-03-2014 01:11 AM - last edited on 03-25-2019 08:29 PM by ciscomoderator
Dear Experts,
I have installed Cisco Media Sense v9.1 as a recording server for the IP Telephony setup. I have configured the BiB and sip trunk. Configure the initial configuration from the Media Sense side.
I want to test and check if this setup is working. I am trying to figure out if there is any url to play the recording. I check the installation guide, all discussion I get is an API integration and any media player supporting RTSP linke VLC-videoLan.
Actually I get confused. I use different recording products other than media sense. the playback is so easy.
can any one help me with this ?
thank in advance
Anas
Solved! Go to Solution.
06-03-2014 01:05 PM
I think the playback is via the web interface.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/10/user_guide/CUMS_BK_MCD100EE_00_ms-user-guide-10/CUMS_BK_MCD100EE_00_ms-user-guide-10_chapter_01.html#CUMS_TK_SEC57688_00
06-03-2014 01:05 PM
I think the playback is via the web interface.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/10/user_guide/CUMS_BK_MCD100EE_00_ms-user-guide-10/CUMS_BK_MCD100EE_00_ms-user-guide-10_chapter_01.html#CUMS_TK_SEC57688_00
06-04-2014 03:39 AM
Thanks Brian,
it is working now and I can access the play back page
Regards
Anas
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