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Community Member

Cisco Messaging Interface - Service Status DOWN

We upgraded from CM 4.2 to 7.0(1). Everything looks like it's working okay except we're getting Cristical Service Down messages in RTMT - Service Status is down, Cisco Messaging Interface. Alerts are popping up almost every minute. Any ideas where to start looking?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Cisco Messaging Interface - Service Status DOWN

legacy meaning an SMDI integration. Unity is SCCP or SIP, doesn't need at all the CMI service

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
Cisco Employee

Re: Cisco Messaging Interface - Service Status DOWN

are you using a legacy VM integration???

if not, then there's nothing to worry about as that service if for that purpose

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Cisco Messaging Interface - Service Status DOWN

As long as Unity isn't considered a legacy VM app. Can I disable this service?

Thank you.

Cisco Employee

Re: Cisco Messaging Interface - Service Status DOWN

legacy meaning an SMDI integration. Unity is SCCP or SIP, doesn't need at all the CMI service

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Cisco Messaging Interface - Service Status DOWN

Thank you.

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