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Cisco Mobile and Iphone outbound calls fail

Hey guys,

I setup Cisco Mobile 8.0 on my iphone and have it registered with call manager.  I can make internal calls with no issues and I can receive all calls with no issues. 

However, I cannot dial outside of our cluster.  So if I try to call someone's cell phone, it will not work.  What am I missing?           

3 REPLIES

Cisco Mobile and Iphone outbound calls fail

Hi

A- Applicable to Cisco Mobile Connect if your Cisco Unified Communications Manager has custom partitions and multiple calling search spaces: Use Remote Calling Search Space to determine how calls to remote destinations/mobility identities on the PSTN are routed.Please check if your CSS for remote destination , or please take a screen shot .

B- If using Cisco Mobile 8.1, you must create a dedicated SIP Profile in order to set the keepalive timer to the iPhone supported value of 660. To create, select Device > Device Settings > SIP Profile. Create a new profile and set the Timer Register Expires, Timer Keep Alive Expires, and Timer Subscribe Expires to 660.

Thank you

please rate all useful information

New Member

Cisco Mobile and Iphone outbound calls fail

Thanks!  I'll try your suggestions out tommorrow. 

Cisco Mobile and Iphone outbound calls fail

Hi Joshua,

what is the error you got

Confirm you have the right CSS

Regards

Haitham

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