are there any issues with phone cords going bad? out of the blue i have two customers that have ordered about 10 cords each stating that there are some faulty ones. The user environment is not aggresive either to even attempt to say that the users pulled the cords. the request came from two different customers both with 7911s.
advised them id try to find out if there was some fault hence the reason im posting.
Yep, itt happens... on all phones, Cisco or not eventually. People have a tendency to twist them, juggling the handset ends up with them tied in knots and eventually they will break up leading to crackly sounds or loss of sound.
The other issue is that sometimes people don't clamp the cables into the base, so there is extra strain on the RJ connector.
Please rate helpful posts..
Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...