You can take a packet capture from one of the IP phones while trying to access corporate directory and check if the request is going to to proper URL and if we are getting anything in response. Additionally, as it was an unclean shutdown that triggered the issue so please check the basic health of cucm servers by running the following commands.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...