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New Member

Cisco Phone Designer personalization disabled selected device

Hello ,

My Cisco Phone Designer  doesn't work.

System version: 8.5.1.13900-5

I tried to check the url in the Enterprise Parameters and it matched to the url in the phone .

Frimware  is SCCP42.9-2-3S.

The personalization in the phone is enabled and in the Enterprise Parameters.

In the Cisco Phone Designer I try to connect to the first and seconed sub.

any ideas ?

3 REPLIES
VIP Super Bronze

Cisco Phone Designer personalization disabled selected device

The most common cause of this was the phone being set to "HTTPS Only" instead of "HTTPS and HTTP Enabled" in the product-specific configuration layout section. Also, be advised that this client went end of sale in 2011 and is no longer being maintained.

Please remember to rate helpful responses and identify helpful or correct answers.

New Member

Cisco Phone Designer personalization disabled selected device

Thank you .

There is another clinet/software to replace the phone desinger ?

VIP Super Bronze

Cisco Phone Designer personalization disabled selected device

Nope. I was hoping it would be recreated within /ccmuser but that never materialized. It seems to have been a tangent Cisco had second thoughts about afterward.

Please remember to rate helpful responses and identify helpful or correct answers.

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