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Cisco phone device - how to tell when it last successfully registered

Hello

My company has a large number of CIPC softphones and Jabber accounts configured on our CUCM but we suspect a lot of them are not in use anymore.

Most of them show a status of Unknown so they haven't been in use for a time.

Is there a report I can run, or a way to find out, when was the last time a device was successfully registered?

I've been through the system reports but can't find the information I need.

Our CUCM is running 9.1.1.10000-11 software

Thanks

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Cisco phone device - how to tell when it last successfully regis

Hi Mark.

You can query the RIS DB through CLI

show risdb query phone

If you want to save the result to a txt file the command is

show risdb query phone file and it will be stored into platform/cli/

And last, if you want to look at it

file tail activelog /platform/cli/

Import it on excel spreadsheet and the column named  RegStatusChg TimeStamp is the answer to what you are looking for.


HTH

Regards

Carlo

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New Member

Cisco phone device - how to tell when it last successfully regis

Thansk very much Carlo. I'll try that.

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