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New Member

Cisco Presence - chat history location

Hi Team,

I am using a CUPS Ver 8.0 integrated with a CUCM 8.0

Recently we had a problem, and I was asked (by management) to get the chat history of another employee from the cups server.

Do you know how i can get this and also, where this cache will be located. Any help will be appreciated.

Thanks and Regards,

Shabeeb

NB: CUPC versions in use are 8-0-1, 8-0-3 & 8-5-1

.

4 REPLIES
Cisco Employee

Re: Cisco Presence - chat history location

From the server you would get that only if you had configured the postgresql server for such purpose.

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HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco Presence - chat history location

I dont think this has been configured.. could you guide me in doing this?? any document or links??

Thanks,

Shabeeb

Cisco Employee

Re: Cisco Presence - chat history location

You wont get anything before you configure it, thats lost, just search postgresql on cisco.com to get the documentation.

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco Presence - chat history location

Thanks.. let me check this out..

Please let me know if there are any other methods to acheive this.

-Shabeeb

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