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New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be validated'

Hi,

I get the error 'Domain connection could not be validated' when i click OK with the below configuration under Enterprise settings in the QM Admin. It was working fine before. No change in the password, give the same error even with new user ID as well.

Base DN                - DC=ho,DC=COMPANY,DC=net

Domain Name      - COMPANY_domain

IP Address            - 10.10.5.1

Port                                        - 389

Display Name               - IPTAD

User Search Base - ou=FIM_MIG, ou=USERS, ou=COMPANY OU

Path                     - ou=FIM_MIG, ou=USERS, ou=COMPANY OU

Any help would be much appreciated.

7 REPLIES
New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

Hi,

Any body can give me a hand on this please !!

New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

Have you made it ?

I got the same problem.

thanks,

New Member

Re: Cisco QM 8.5.2 LDAP integration error, 'Domain could not be

My issue is stil not received, i hav send a document to the system team to follow for the integration. The AD configuration for QM shud be very expicit or else integration will not work. I am attachin the doc here. Let me knw if that helps.

New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

Hi, did you get this solved? I'm facing the same error.

Thanks,

New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

We created another user account in the active directory. Also confirm that the user is in the same location as mentioned in the AD. There is nothing that we did in the QM to fix the issue

New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

Thankyou, problem solved!

New Member

Cisco QM 8.5.2 LDAP integration error, 'Domain could not be vali

Glad to know the issue is resolved.

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