have been working on a cisco/nortel integration for a while. we have cucm 6.1.2 with a mgcp controlled 2811 with qsig pri to a nortel opt 61 running v5.5.
we are trying to give cisco ip phones a nortel callpilot vm.
when the call is initiated from the nortel side it works. q931 debug from when nortel set 1345 calls 2330 (which is cdp'd off nortel to cisco and that 2330 dn is assigned to a cisco phone with cfna to vm pilot to callpilot):
Facility i = 0x9FAA06800100820100A165020200A1020113305C0A01038001033006800436373235020101400504038090A2A108A006800432333330820102A40BA0098004313334350A0103A608A006800432333330A70E800C43616C6C50696C6F7420444EA80E800C43616C6C50696C6F7420444E
well, as it turns out qsig was apparently not going to work for this integration. not saying it wont work for yours, but it wouldnt for mine. working with nortel engineer we flipped the pri protocol to dms100 on cisco and sl100 on nortel and BAM! all calls work - including all forwarding behavior. we have lost mwi function, at least for the moment. a different nortel guy tells me there is a way for nortel to send me the mwi on/off info over this type of trunk. i havent seen it yet tho.
i have closed my tac case over the qsig issue as well.
to answer gogasca's ?'s:
1 - i assumed that also.
2 - they couldnt turn that on due to it requiring registry work and a reboot
3 - when i send redirect (of any kind) the nortel would send me back 2 error messages and they couldnt actually see that info on their d-ch messaging anyway...
We have a working QSIG install with our Opt 81c. We use CallPilot for the majority of our Cisco VoIP users. MWI and and all VM functionaility works as far as I can tell. We've been running this way for over 2 years now.
I had to make some changes in the way that CCM sent the information to the Nortel.
I set the following:
Called party IE Number Type unknown - Subscriber
Calling party IE Number Type unknown - Subscriber
Called Numbering Plan - Private
Calling Numbering Plan - Private
Once I set those settings on the PRI, everything worked great.
ecornwell - we had everything working on the qsig except for the callforward behaviors rolling to the callpilot...the nortel couldnt recognize the originalcalled number, so the cfb/na would always roll the the default greeting as opposed to getting to the correct vm box for the greeting to play...
i too know this works - have set it up at other customers before. issue is - and tac wont help me anymore til i get this - what is nortel looking for? specifically - what field and format should the original called number be in...not being a nortel guy i cant answer that.
our current install has been moved to a dms-100 to sl-100 trunk and all works now except mwi...ugh...
i see in the q931 debug the mwi info coming back to the cisco side but i dont know what that info is or how to program the cisco to understand it...here it is:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...