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New Member

cisco tsp

Attempting to add cisco tsp to PC for outlook dial. Appears to install correcly but when you go to control panel modems advanced it does no show up. anyone run across this

6 REPLIES

Re: cisco tsp

I have seen that, and couldnt find any fix for it myself. I am not sure if it has to do anything with Windows XP Service pack. So we started using 3rd party dialers.

New Member

Re: cisco tsp

Can you tell me which 3rd party you liked?

New Member

Re: cisco tsp

The user has to be in the user groups CAR and CTI full, i did this and it works perfectly

New Member

Re: cisco tsp

not sure what you mean. The tsp is not showing up so you can configure it.

New Member

Re: cisco tsp

Hi did you find a fix to this problem. I am getting some problems with a customer site. I use my laptop and it works fine but on the customer workstations it does not seems to be working

New Member

Re: cisco tsp

Do not complete the TFTP IP addres during the installation of Cisco TSP 7.1.3

Re-install the TSP and leave the TFTP field blank, afterwards you will be able to configure the advanced modem settings !

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