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Cisco UCS 7 Call Handling based on time of day

Call to a DID I want to go to voice mail on RNA 8am to 5pm.  But 5pm to 8am I want to forward these calls to another number.  Where do I do this in UCS?  Can it be done?         

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Accepted Solutions
Blue

Re: Cisco UCS 7 Call Handling based on time of day

Hi

Here is example for CUCM 6 but can be used for CUCM 7

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a7bc96.shtml

Regards

Ronak patel

If this helps, please rate the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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Cisco Employee

Cisco UCS 7 Call Handling based on time of day

Configure schedules and then configure the std greeting for working hours and closed greeting for after-hours under the call handler.

If you have CUCM you can use TOD.

I assume you're referring to CUC, Cisco Unity Connection right???

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco UCS 7 Call Handling based on time of day

Actually no.  We use UCS 7 for PBX and with Exchange UM for voice mail.  I am wondering if within UCS I can specify forwarding based on time of day.  If know perhaps you know whether or not this is possible with MS UM?

Cisco Employee

Cisco UCS 7 Call Handling based on time of day

In Cisco world, UCS refers to HW (virtualization servers)

Is it CUCM what you're talking about when you mention UCS??

If so, use TOD.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco UCS 7 Call Handling based on time of day

Haha - right CUCM.  Sorry I recently implemented UCS and have UCS on the brain.  Where do I find TOD?

Blue

Re: Cisco UCS 7 Call Handling based on time of day

Hi

Here is example for CUCM 6 but can be used for CUCM 7

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a7bc96.shtml

Regards

Ronak patel

If this helps, please rate the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Cisco UCS 7 Call Handling based on time of day

Great - that's it.  Thanks.

Hall of Fame Super Red

Cisco UCS 7 Call Handling based on time of day

Thought you might enjoy this thread as well

It has a really awesome breakdown of ToD by fellow NetPro Bill Bell

as well as a fine catch by Java;

https://supportforums.cisco.com/message/3044337#3044337

Cheers!

Rob

"Everything is broken" - Bob Dylan

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