Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Unified Enterprise Attendant Console with CME

I want to know if Enterprise Attendant Console v 8.6 can work with CME or not ?

Everyone's tags (5)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Cisco Unified Enterprise Attendant Console with CME

Hi Zohaib,

Just to add a note to the great tips from Anand (+5 "A")

Product Specifications

Cisco  Unified Enterprise Attendant Console Version 8.6 is supported on Cisco  Unified Communications Manager Versions 7.1(5) through 8.6(2). Cisco  Unified Communications Manager Express is not supported. For Cisco  Unified Communications Manager Version 6.0 support, please use Cisco  Unified Enterprise Attendant Console Version 3.1.1.10.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

5 REPLIES

Cisco Unified Enterprise Attendant Console with CME

Hi Zohaib,

Please refer the section "Compatible Voice Products" in the below link.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/requirements/guide/cme88spc.html

Hope it helps.

Anand

Pls rate helpful posts !!

New Member

Re: Cisco Unified Enterprise Attendant Console with CME

I didn't find the attendant console there. Does this mean its not compatible ?

Hall of Fame Super Red

Cisco Unified Enterprise Attendant Console with CME

Hi Zohaib,

Just to add a note to the great tips from Anand (+5 "A")

Product Specifications

Cisco  Unified Enterprise Attendant Console Version 8.6 is supported on Cisco  Unified Communications Manager Versions 7.1(5) through 8.6(2). Cisco  Unified Communications Manager Express is not supported. For Cisco  Unified Communications Manager Version 6.0 support, please use Cisco  Unified Enterprise Attendant Console Version 3.1.1.10.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

New Member

Cisco Unified Enterprise Attendant Console with CME

Thanks for the help guys.

Regards,

Zohaib

New Member

Q: Does the Attendant Console

Q: Does the Attendant Console software work with Cisco Unified Communications Manager Express?

A: No, Cisco Unified Communications Manager Express does not support Attendant Console.
http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/97069-cmefaq.html#q7

Cisco Unified Communications Manager Express on Integrated Services Routers (CME-ISR) uses Cisco Unified CallConnectors which replaces the Arc Express Attendant Console for Cisco Unified CallManager Express. 
http://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-express/end_of_life_notice_c51-705659.html

Thank you for the opportunity to assist you.

Best regards,


"Nilz"
Nilo Noguera - CCNA R&S
.:|:.:|:. Specialist, Cisco Global Virtual Engineering - Cisco Partner Help
http://www.cisco.com/web/partners/tools/ph.html 

"niLz" Nilo Noguera Jr. | Specialist, Virtual Engineering - Partner Helpline Organization together we are the human network
1870
Views
10
Helpful
5
Replies
CreatePlease login to create content