Cisco unifoed express and call centre functionality
A design question, what would be the best way to add call centre functionality to a CUE, i have a client with 70 extensions on CUE and require 10 agents on acd functionality with a stats pack. Is there any way to do this without upgrading to callmanager with IPCC.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...