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Cisco Unity 4.2 Voice mail length

Hi Guys,

We are experiencing a problem with unity. The length of voicemail that can be recorded has been cut down to about 6 or 7 secs (not to sure what the norm is). Users are getting cut off by unity annunciator mid sentence, with options to save message, rerecord or add to message.

Any idea's how this can be increased or why this has happened. Disk space is ok on servers.. had a look in unity tools but could nt find anything useful.

1 REPLY
Hall of Fame Super Silver

Re: Cisco Unity 4.2 Voice mail length

This sounds like a licencing issue, look in the event viewer for licencing errors, make sure you apply the licenses properly.

HTH,

Chris

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